BandexcoinBandexcoin

Privacy Policy

Last updated: January 2026

1. Introduction

Bandexcoin ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and the Bandexcoin Core software.

2. Information We Collect

2.1. Information You Provide

When you use our services, you may provide us with:

  • Contact information (email address) when you reach out for support
  • Wallet addresses when using our bridge services
  • Transaction data when using cross-chain bridge functionality

2.2. Automatically Collected Information

We may automatically collect certain information about your device and usage:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Device information and operating system
  • Network information when connecting to blockchain networks

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and bridge operations
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Ensure security and prevent fraudulent activities
  • Comply with legal obligations

4. Blockchain and Wallet Information

When you connect your wallet to our bridge service:

  • We do not store your private keys or seed phrases
  • Wallet connections are handled through secure protocols (MetaMask, WalletConnect, etc.)
  • Transaction data may be logged for bridge operation purposes
  • All blockchain transactions are public and immutable

Important: We never have access to your private keys. All wallet operations are performed locally in your browser or wallet application.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

  • Service Providers: With third-party service providers who assist in operating our services (e.g., LI.FI for bridge functionality)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit using HTTPS/TLS
  • Secure storage practices for any collected data
  • Regular security assessments and updates
  • Access controls and authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your information
  • Data Portability: Request transfer of your data

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

9. Third-Party Services

Our services may integrate with third-party services, including:

  • LI.FI: For cross-chain bridge functionality
  • Wallet Providers: MetaMask, WalletConnect, Coinbase Wallet, etc.
  • Analytics Services: To understand usage patterns

These third parties have their own privacy policies. We encourage you to review their policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: